Rolls-Royce today announced that it is further expanding its global network of Authorised Service Centres (ASC) for its CorporateCare® customers.
The Authorised Service Centres form an important component of Rolls-Royce’s services portfolio and add to our existing global service capabilities.Joining the network for the first time, Duncan Aviation, Inc. with sites in Lincoln (Nebraska), Battle Creek (Michigan) and Provo (Utah) will service AE 3007A, BR710 A1/C4/A2 as well as Tay 611-8/8C engines.
Further additions to the network are Embraer Executive Jets Services in Paris (France), and ExecuJet Haite Aviation Services China Co. Ltd in Tianjin (China) – both supporting the AE 3007A.
Andy Robinson, Rolls-Royce, Deputy SVP Services – Aerospace, said: “As the leading supplier of business aircraft engines our customers trust in us to deliver outstanding in-service support. Our collaboration with the world’s most experienced maintenance providers ensures industry leading service levels for our growing global CorporateCare customer base.â€
Rolls-Royce now has 71 Authorised Service Centres in place with key maintenance providers worldwide, meaning that CorporateCare® customers will benefit from streamlined administration and reduced maintenance time wherever they fly.
The powerful service infrastructure of our ASCs is completed by On Wing Services specialists who are located at strategic hubs in the USA, Europe, Middle East and Asia. “Our focus is to respond to our customers’ needs as quickly as possible; therefore, we set up a number of strategic locations around the globe which are able to supply lease engines, spare parts and tools,†said Robinson.
About Rolls-Royce Holdings plc
Rolls-Royce’s vision is to be the market-leader in high performance power systems where our engineering expertise, global reach and deep industry knowledge deliver outstanding customer relationships and solutions. We operate across five businesses: Civil Aerospace, Defence Aerospace, Marine, Nuclear and Power Systems.
Rolls-Royce has customers in more than 120 countries, comprising more than 400 airlines and leasing customers, 160 armed forces, 4,000 marine customers including 70 navies, and more than 5,000 power and nuclear customers.
We have three common themes across all our businesses:
- Investing in and developing engineering excellence
- Driving a manufacturing and supply chain transformation which will embed operational excellence in lean, lower-cost facilities and processes
- Leveraging our installed base, product knowledge and engineering capabilities to provide customers with outstanding service through which we can capture aftermarket value long into the future.
- Annual underlying revenue was £13.4 billion in 2015, around half of which came from the provision of aftermarket services. The firm and announced order book stood at £76.4 billion at the end of 2015.
- In 2015, Rolls-Royce invested £1.2 billion on research and development. We also support a global network of 31 University Technology Centres, which position Rolls-Royce engineers at the forefront of scientific research.
- Rolls-Royce employs over 50,000 people in more than 46 countries. Nearly 15,700 of these are engineers.
The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills. In 2015 we employed 228 graduates and 277 apprentices through our worldwide training programmes.
