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Home Passenger Services

Spirit Airlines to Transform their Passenger Experience with Thales Flytlive Solution

18th May 2018
in Passenger Services, Press Statements
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Spirit Airlines, a leading carrier in the U.S., Latin America and the Caribbean with more than 550 daily flights to 65 destinations, has a clear strategic vision to transform the overall guest experience on the ground and in the air.

To help achieve this big ambition, Spirit will rely on Thales to launch FlytLIVE, the next generation connectivity experience, supporting their mission of customer choice and operational excellence.

Key points
Spirit Airlines is the first U.S. based airline to select FlytLIVE, the next generation connectivity solution, providing an exceptional guest and airline experience. Spirit will be the only Ultra Low Cost Carrier (ULCC) in the Americas with Connectivity.

Spirit and Thales are partnering every step of the way to bring the most advanced Ka-band High-Throughput connectivity solution providing unmatched performance and ultra-high speeds to their aircraft.
With FlytLIVE, Spirit’s guests will enjoy full Internet services including video streaming, games and social media for an engaging experience in the air.

Through the signing of today’s agreement, Spirit and Thales are partnering every step of the way to bring the most advanced Ka-band High-Throughput connectivity solution optimized for commercial aviation to the aircraft. FlytLIVE services will use SES and Hughes next-generation aviation satellite network and technology to provide the airline unmatched performance, ultra-high speeds and redundancy. With FlytLIVE, Spirit’s guests will enjoy full Internet services including video streaming, games and social media for an engaging experience in the air.

Spirit is the first U.S. based airline to select FlytLIVE by Thales. The all-Airbus fleet of A319, A320 and A321 aircraft is the youngest fleet of any major U.S. airline. All aircraft will be equipped with FlytLIVE by Thales, a simple, seamless and secure connectivity solution providing an exceptional passenger and airline experience. The first aircraft are scheduled to enter into service by the end of 2018, with the entire fleet operating with FlytLIVE by summer 2019.

Together, Spirit and Thales will collaborate on optional products and services giving customers the flexibility to choose only the options they value. FlytLIVE is capable of creating innovative revenue generation and advertising opportunities for the airline. The Thales offering also provides bandwidth and session management, operational support tools, maintenance, service and support with the highest Service Level Agreements; leveraging Thales leading digital and cyber security expertise.

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