Flight Centre Travel Group Taps TCS to Transform Tech Services through a new global partnership aimed at reshaping the company’s enterprise technology backbone. Tata Consultancy Services will work with FCTG to modernize cloud and network environments, streamline core systems and improve performance across the travel group’s worldwide operations.
As Flight Centre Travel Group Taps TCS, this collaboration is indeed designed to strengthen resilience, simplify platform management and unlock greater value from existing technology investments. With operations spanning Australia and New Zealand, the Americas, EMEA and Asia, FCTG plans to use TCS’ travel-industry expertise in data, AI and systems transformation to support long-term digital growth.
“We are delighted to be working with TCS as we continue our evolution as a business. Strengthening our technology backbone is an ongoing priority and we look forward to collaborating with the TCS team to deliver tangible benefits to our people and, ultimately, our customers and shareholders,” said Graham Turner, Chief Executive Officer, Flight Centre Travel Group.
Krishnan Ramanujam, President of Consumer Business Group at Tata Consultancy Services, said, “We are happy to partner with Flight Centre Travel Group on this pivotal transformation to simplify and uplift the customer and employee experience. Together, we are transforming the enterprise technology services of one of Australia’s most iconic travel brands to adopt an AI-first simplified global operating model.”
As part of the engagement, TCS will help FCTG define and implement a strategy for platform standardisation, stronger governance and continuous service-level improvements. The alliance draws on TCS’ long-standing travel sector experience, supporting global operators across operations, customer management, supply chain, and business model transformation.
TCS has been expanding its footprint in Australia for over 35 years and now operates across five locations. The company is a digital partner to most of the region’s top listed enterprises and has been recognised among LinkedIn’s top employers and by the Top Employers Institute.
